Website Terms And Conditions Of Use

Last Updated: May 14, 2025

By using this website operated by Lavender and Pine LLC (“Company”, “we”, “us”, or “our”), you agree to the following Terms and Conditions of Use and our Privacy Policy. Please read them carefully before accessing or using the website.

SECTION 1 – GENERAL PROVISIONS

This website is owned and operated by Lavender and Pine LLC, based in Norwalk, Connecticut. Use of the site is at your own risk. While we take reasonable steps to maintain our site’s security and functionality, we do not guarantee uninterrupted or error-free operation. These terms are subject to change without notice.

SECTION 2 – ELIGIBILITY

You must be at least 18 years old to use our website, make purchases, or access any services or materials we provide.

SECTION 3 – INTELLECTUAL PROPERTY

All content on this site, including text, gift designs, photographs, and graphics, is the intellectual property of Lavender and Pine LLC and is protected by U.S. copyright laws. You may not copy, modify, reproduce, distribute, or use our materials without written permission. Unauthorized use may result in legal action including financial penalties.

SECTION 4 – COMMUNICATIONS

Any communications submitted via blog comments, emails, contact forms, or other channels are not confidential. We reserve the right to use, republish, or share any such content as allowed by law. You agree not to submit unlawful, defamatory, or inappropriate content through our website.

SECTION 5 – DISCLAIMERS

Our website content is for informational purposes only. We are not liable for any actions you take based on the information provided. We do not guarantee the accuracy or outcomes of any examples or testimonials listed. For legal, medical, or financial matters, consult a licensed professional.

SECTION 6 – ALLERGY DISCLAIMER

Food and skincare products included in our gifts are labeled by the manufacturers. We are not liable for allergic reactions or adverse effects. Customers and recipients must read all packaging and labels before use or consumption.

SECTION 7 – PRODUCT PACKAGING NOTICE

Product packaging and ingredients may change without notice. We are not responsible for packaging variations. Customers should contact the manufacturer for the most current product information.

SECTION 8 – RETURN POLICY

All sales are final. We do not offer refunds or exchanges. If your order arrives damaged or incorrect, contact us within 48 hours at hello@lavenderandpinegifting.com and we will work to resolve the issue.

SECTION 9 – SHIPPING AND COVID-19 DELAYS

Shipping times are estimates and not guaranteed. We are not responsible for delays caused by carriers or external factors, including COVID-related disruptions. No refunds or discounts will be given for delayed shipments.

SECTION 10 – RETURNED SHIPMENTS

If a gift is returned as undeliverable, we will notify you. To reship, you must:

Provide a corrected address


Pay the return shipping charge


SECTION 11 – HOTEL DELIVERIES

We are not responsible for gifts once delivered to and signed for by hotel staff. It is the hotel’s responsibility to notify the guest. We do not issue refunds for unclaimed gifts or those not delivered by hotel personnel.

SECTION 12 – EARNINGS DISCLAIMER

We make no guarantees about the results or earnings from using our website, services, or products. Outcomes vary based on individual use and effort.

SECTION 13 – MARKETING

We may include a branded card in each gift. We also reserve the right to share images of completed gifts on social media, our blog, and other platforms unless specifically requested otherwise.

SECTION 14 – AFFILIATE LINKS

Our website may contain affiliate links. We disclaim liability from purchases made through these links. We will disclose affiliate relationships where required.

SECTION 15 – TERMINATION

We reserve the right to deny or terminate access to our website at our discretion, without notice, for any violation of these terms.

SECTION 16 – ENTIRE AGREEMENT

These Terms and our Privacy Policy constitute the entire agreement between you and Lavender and Pine LLC relating to the use of our website.

SECTION 17 – SEVERABILITY AND NO WAIVER

If any provision of these Terms is deemed invalid or unenforceable, the remaining provisions will remain in full force. Failure to enforce any provision is not a waiver of our rights.

SECTION 18 – HEADINGS

Headings are provided for convenience only and do not affect the interpretation of these Terms.

SECTION 19 – GOVERNING LAW

These Terms are governed by the laws of the State of Connecticut. Any disputes must be resolved in state or federal courts located in Fairfield County, Connecticut.

SECTION 20 – ARBITRATION

Disputes not resolved through mutual agreement will be submitted to arbitration in Fairfield County, Connecticut, under the rules of the American Arbitration Association. Each party is responsible for its own legal costs; arbitration costs are split evenly.

SECTION 21 – QUESTIONS

If you have any questions about these Terms, please contact us at:

Email: hello@lavenderandpinegifting.com

Mailing Address: Lavender and Pine LLC, Norwalk, CT 06851