HOLIDAY COLLECTION COMING EARLY NOVEMBER! CONSIDER ORDERING GIFTS EARLY AS CARRIERS ARE EXPERIENCING DELAYS

Website Terms and Conditions of Use

Last Updated on: August 20, 2021

By using this website as a user (“You”), You agree to the following Terms and Conditions of Use and Privacy Policy. Please read them carefully before using this website.

General Provisions
This website is owned and operated by Lavender and Pine LLC (hereafter “Our”, “We” or “Company”). Our principal place of business is located in Norwalk, CT.

Use of this website is at Your own risk. We host this site on a reputable platform and take reasonable efforts to maintain and host the site. However, We make no explicit representations or warranties as to the safety or Your individual use of the website. The Terms and Conditions of Use contained on this page is subject to change at any time.

Age Requirements
You must be at least 18 to use Our website, templates, courses, services, and products.

Intellectual Property Notice
All text, gift designs, photographs, graphics and other materials on this site are subject to the copyrights and other intellectual property rights of Lavender and Pine LLC and are protected by United States Copyright Laws (USC Title 17). Website materials and gift designs may not be copied for any reason, including your personal use, commercial use, or distribution, nor may these materials and designs be modified or reposted to other sites, without the prior express written permission of Company. We may prosecute You to the fullest extent permissible should We choose to do so, including asking for financial penalties (damages) and/or an injunction forcing You to stop using Our intellectual property immediately.

Your Communications
Any communications made through Our blog, blog comments, newsletter sign up or other related pages, or directly to Our phones or mailing or email addresses is not held privileged or confidential and is subject to viewing and distribution by third parties. We own any and all communications displayed on Our website, servers, comments, emails or other media as allowed by United States law and will not give credit or pay royalties for unsolicited user-generated content such as blog comments or emails. For more information on when and how We store and use Your communications or any data provided by You in those communications, please refer to Our Privacy Policy on this page.

We maintain a right to republish any submission in whole or in part as reasonably necessary in the course of Our business. You agree not to submit any content or communications that could be illegal or serve an unlawful purpose, including, but not limited to communications that are potentially libelous or maliciously false, obscene, abusive, negligent or otherwise harmful or inappropriate.

Disclaimers
Our website and related materials are provided for consumption, educational and informational use only. You agree to indemnify and hold harmless Our website and company for any direct or indirect loss or conduct incurred as a result of Your use of Our website and any related communications, including as a result of any consequences incurred from technological failures such as a payment processor error(s) or system failure(s).

While We may reference certain results, outcomes or situations on this website, You understand and acknowledge that We make no guarantee as to the accuracy of third-party statements contained herein or the likelihood of success for You as a result of these statements or any other statements anywhere on this website. If You have medical, legal or financial questions, You should consult a medical professional, lawyer or CPA and/or CFP respectively. We expressly disclaim any and all responsibility for any actions or omissions You choose to make as a result of using this website, related materials, products, courses or the materials contained herein.

While Company may offer discounts or offers at various times, these discounts or offers may be terminated or amended at any time without explanation or warning. Sales, discounts, and offers will not be retroactively applied to past purchases.

This website is updated on a regular basis and while We try to make accurate statements in a timely and effective manner, We cannot guarantee that all materials and related media contained herein are entirely accurate, complete or up to date. You expressly acknowledge and understand that any information or knowledge You gain as a result of using this website is used at Your own risk. If You should see any errors or omissions and would like to let us know, please email us at hello@lavenderandpinegifting.com


Allergy Disclaimer:
Food and skincare products sold by Lavender and Pine LLC are generally labeled with allergen-containing ingredients from the manufacturer. All clients, customers, recipients and guests are encouraged to read the labels before consuming. Lavender and Pine LLC will not assume any liability for adverse reactions to food or skincare products consumed and used including labeled and non-labeled food products.

Product Packaging:
Manufacturers may update product packaging and ingredient lists. As a result, packaging may differ from what is displayed on lavenderandpinegifting.com. It is the responsibility of the client, guests and recipients to always read labels, warnings, and directions before using or consuming products. For the most up to date information regarding a product, please contact the manufacturer of the product directly.

Return Policy:
All orders are final sale and non-refundable. If your order arrives in unsatisfactory condition, please contact us within 48 hours of delivery and we will work with you to make sure you are satisfied.

COVID SHIPPING DELAYS
Transit times can vary greatly due to the impact Covid has on supply chain. Therefore, we are not able to guarantee transit times. If your gift is time sensitive, please consider upgrading to rush shipping at checkout. At this time, we do not issue refunds, offer discounts, or accept returns for gifts that experience transit delays as these delays are unfortunately completely out of our control.

RETURNED SHIPMENTS
If your gift is returned to our studio as undeliverable, we are happy to re-ship your gift following this protocol:

  • We notify you via email that your gift has been returned and the reason it was returned (i.e. not picked up, declined by recipient, invalid address)
  • You provide us with an updated/valid mailing address to attempt re-delivery
  • We open the shipping box and adjust anything that may have shifted around within the gift box during transit to make sure the gift is in perfect condition to be shipped again
  • We repackage your gift in a brand new, clean shipping box with new packaging material
  • The fee to re-process return-to-sender gifts is $15 plus the actual cost of postage
  • We will send you an invoice electronically and once the invoice is paid, we will re-ship the gift to your recipient within 2 business days
  • If the invoice is not paid within 5 business days of the invoice being sent, the gift is considered unclaimed. No refunds or credits will be issued.
Hotel Delivery:

While we do our best to communicate directly with the hotel on your behalf, we are not responsible for welcome gifts after they have been delivered and signed for by hotel personnel. It is the responsibility of the personnel of the hotel to notify the guest that there is a gift at the front desk and/or present the hotel guest with the gift. We do not offer refunds for packages not provided to hotel guests once the responsibility has been assumed by hotel personnel. We are not responsible for unclaimed packages. It is your responsibility to know and abide by the hotel’s policies regarding welcome gifts and any associated fees that may apply. Lavender and Pine LLC is not responsible for delivery welcome gifts to guest rooms.

Earnings Disclaimer
Company makes no income/financial claims, nor guarantees of any kind regarding the potential income that can be generated through Our website, communications, or your participation in the purchase of any of our products. Past results presented on the website are not an indication or promise of Your results. There is no guarantee You will earn any money using any of Our materials, and Your revenue is dependent solely on you and your actions or non-actions.

MARKETING
Lavender and Pine LLC reserves the right to include a business card and/or insert card inside each welcome gift. We also reserve the right to publish finished products on social media, industry blogs as well as the Lavender and Pine LLC blog.

Affiliates
This site may use affiliate links to sell certain products or services. We disclaim any and all liability as a result of Your purchase through one of these links. We will use reasonable efforts to notify You when and where We have placed affiliate links in addition to this disclaimer located in these Terms & Conditions. You accept express liability for any and all consequences or benefits of clicking the affiliate links contained on this website or related communications.

Termination
If at any time Company feels You have violated these Terms and Conditions, Company shall immediately terminate Your use of Our website and any related communications as We deem appropriate. It is within Company’s sole discretion to allow any user’s access of Our website, and We may revoke this access at any time without notice, and if necessary, block Your IP address from further visits to Our site(s).

Entire Agreement
The information contained herein constitutes the entire agreement between site users and Our company relating to the use of this website.

Severability & No Waiver
If any part of these Terms and Conditions of Use is deemed unlawful and/or unenforceable, all other provisions contained herein will remain in full force and effect. Any failure by Company to enforce a provision of this Terms and Conditions of Use shall not constitute a waiver of any other portion or provision of this Terms and Conditions.

Headings
Headings and titles are provided in this Terms and Conditions of Use for convenience only and will not be construed as part of the legal terms.

Venue and Jurisdiction
This Terms and Conditions of Use and Our Privacy Policy shall be governed by and construed in accordance with the laws of the State of Connecticut including all matters of construction, validity, performance, and enforcement and without giving effect to the principles of conflict of laws. You agree that any dispute or lawsuit arising out of, or concerning, this Agreement shall be resolved exclusively in a federal or state court of competent jurisdiction located in Fairfield Count, Connecticut. You and Company assume responsibility for their own collection costs and legal fees incurred should enforcement of these conditions should it become necessary.

Arbitration
Any and all disputes or disagreements rising between Company and You out of this Terms and Conditions of Use upon which an amicable understanding cannot be reached, shall be decided by arbitration in accordance with the procedural rules of the American Arbitration Association. Company and You agree to be bound by the decision of the arbitrator(s). The arbitration proceeding shall take place in Fairfield County, Connecticut. The cost and expenses of the arbitrators shall be shared equally by the Parties. Each party shall be responsible for its own costs and expenses in presenting the dispute for arbitration.

Questions
If You require any more information or have any questions about these Terms and Conditions of Use or Our Privacy Policy, please feel free to contact us by email at hello@lavenderandpinegifting.com

View Our Privacy Policy HERE